Terms & Conditions
single and group makeup appointments
- All bookings are to be secured with a non refundable booking fee within 24 hours of booking confirmation.
- Payment confirmation to be sent through as proof
- 48 hours notice of cancellation for single studio appointments
- 1 week notice of cancellation or number reductions for mobile appointments
- 4 person minimum for local travel fees applicable
- Bookings to be paid in full if inadequate notice given
- Remaining payment due on or before the date of the booking
- Payment of the non refundable booking fee confirms acceptance of these terms and conditions
WEDDING MAKEUP BOOKINGS
All Wedding Makeup Bookings require a 30% non-refundable booking fee to secure the booking. The booking fee is a service that is provided in the lead up to the booking. This covers the cost of all administration and correspondence between suppliers and couples along with bookkeeping and insurance costs. This booking fee is then credited to the invoice if the booking proceeds. All bookings require a minimum of 8 weeks’ notice of cancellation, postponement, or reduction in numbers. Cancellation within this timeframe will require remaining balance to be paid in full.
Wedding bookings cancelled or postponed outside of this period forfeit their booking fee. Thereafter, if wishing to book a new date, a new 30% booking fee is required to secure the new date.
Erin Fedele Beauty & Makeup Artistry will work with supplier and client requests regarding arrival and finish times. However, the final start and finish time is dictated by Erin Fedele Beauty & Makeup Artistry based on their requirements and commitments for the day.
If a client wishes Erin Fedele Beauty & Makeup Artistry to remain longer than the allocated time to complete all makeup, an additional fee will be charged. This needs to be discussed at the time of booking and may not be guaranteed. The client must also advise if there is a special request to remain for photographer makeup images.
For smaller bookings (5 Adults or less), Erin Fedele Beauty & Makeup Artistry reserves the right to commit to multiple bookings in the area and therefore will discuss with the client regarding appropriate times for each if necessary.
Any difficult, rude, or offensive behaviour towards Erin Fedele Beauty & Makeup Artistry or affiliates will not be tolerated and will result in the termination of the contract with no refund of booking fee, nor refund of any additional payments if within the 8-week period prior to the booking date.
In the event a person in the group falls ill in the lead up or on the date of the booking, Erin Fedele Beauty & Makeup Artistry reserves the right to decline a service to that person with no reimbursement of service fee.
In the event there are time constraints due to venue check in or ceremony time, an assistant can/will be arranged at single charge of $100. Please advise of any constraints at the time of booking to avoid penalty.
Early morning starts will be considered at a charge of $50 p/hr before 7am and are subject to availability. All bookings located outside of the Sunshine Coast will require a minimum of 6 adults (plus travel) or minimum spend to be paid. A minimum of 6 adults is required to book a Friday, Saturday or Sunday, all other days require 4 adults or minimum spend to be paid.
Wedding trials are conducted strictly in studio which is based in Little Mountain. 1 hour is allocated for each session and inspiration images and dress images are to be organised and on hand at arrival. Ensure when looking for inspiration images they are of similar age, hair, and eye colour. Trials are to be completed during business hours Tuesday- Thursday subject to availability. Requests for Friday and Saturdays may be considered for special events but are at the discretion of Erin Fedele Beauty & Makeup Artistry and subject to availability.
Trial costs are to be settled on the day, once payment is made it will be credited to the invoice. White or light coloured clothing should be worn to compliment trial service and images will be provided to the client on completion. It is also advised if you plan to tan for the wedding day to also have a tan for your trial as well as tidy brows. This is to ensure the finished look will be as close to that of the wedding day.
Any changes or concerns with trial must be discussed prior to the booking date so appropriate products and planning can take place to ensure the day runs smoothly.
For wedding bookings, a quote will be issued with the booking fee required within 2 weeks to secure the quoted amount and date. Once booking fee has been received, an invoice will be created reflecting the payment made against the remaining total. Remaining total is required to be paid via Bank Transfer, Cash or Credit Card (1.9% surcharge) 8 weeks prior to Wedding date. Cash on the day may be accepted at the discretion of Erin Fedele Beauty & Makeup Artistry. For all bank transfers, please advise Erin Fedele Beauty & Makeup Artistry once payment has been made using the invoice number as the description, a proof of transaction receipt is required.
A travel fee is applicable for all bookings and is charged at 78c per kilometre from Little Mountain to cover vehicle charges as per government guidelines. An additional $25p/hr is charged to cover time taken to travel to and from the chosen location.
In circumstances where travel is required outside a 3-hour radius of Little Mountain, accommodation charges may be applicable and should be discussed prior to booking being secured.
Travel for single bookings are at the discretion of Erin Fedele Beauty & Makeup Artistry and quoted on top of the service amount regardless of distance.
In circumstances where parking fees apply, the client will be required to arrange and cover the charges when makeup services are being conducted. For example, Hotel parking and meter parking.
Erin Fedele Beauty & Makeup Artistry requires personal information regarding allergies. In no event, shall Erin Fedele Beauty & Makeup Artistry or affiliates have any liability for incident or consequential damages however characterised. For example, eczema, sensitive skin, and eyes.
Erin Fedele Beauty & Makeup Artistry reserves the right to take photographic or film records of any makeup application and may use photographs for promotional and/or commercial purposes. If you do not wish to take part, you must discuss this with Erin Fedele Beauty & Makeup Artistry prior to the commencement of your service.